Contact Us
We're here to help! Get in touch with us for any questions, feedback, or support regarding our Pinterest video downloader.
Get In Touch
Have questions about our Pinterest video downloader? Need technical support? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Weekends: Limited availability
Why Contact Us?
We value your feedback and are constantly working to improve our service. Here are some common reasons to get in touch:
- Technical issues with video downloading
- Suggestions for new features
- Reporting bugs or problems
- Partnership or collaboration inquiries
- Copyright or DMCA concerns
- General questions about our service
Pro Tip: Before contacting us, check if your question is answered in our FAQ section below. This might save you time!
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
Before contacting us, you might find the answer to your question below.
We typically respond to all inquiries within 24-48 hours. For urgent matters, please include "URGENT" in your subject line to receive priority attention.
Yes, our Pinterest video downloader is completely free to use. We don't charge any fees for downloading videos and there are no hidden costs.
Some videos may not be downloadable due to:
- Privacy settings on the original video
- Regional restrictions or geo-blocking
- Copyright protections
- Pinterest platform updates that temporarily affect our service
If you're experiencing issues, please contact us with the specific video URL.
Our service is intended for personal use only. You should only download content that you have the right to access and use. Please respect copyright laws and Pinterest's Terms of Service. We do not condone copyright infringement.
No, we do not store any videos downloaded through our service. The download process happens directly between your device and Pinterest's servers. We simply facilitate the connection.
If you're having trouble downloading videos, try these steps first:
- Refresh the page and try again
- Clear your browser cache and cookies
- Try using a different browser
- Check if the video URL is correct and accessible
If the problem persists, contact us with the specific video URL and any error messages you're seeing.
Other Ways to Reach Us
If you prefer to contact us through other means or have specific types of inquiries, here are additional options:
Copyright & Legal Inquiries
For copyright concerns, DMCA takedown notices, or other legal matters, please email us at legal@savepinvid.com with "LEGAL" in the subject line.
Business & Partnership Opportunities
For business inquiries, partnership opportunities, or advertising, please contact us at business@savepinvid.com.